Privacy Policy for Eugene W. Tsai, MD APMC

Introduction

Eugene W. Tsai, MD APMC is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information.  Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Full name, email address, phone number, business information (e.g., company name, address), and identification details.

Payment Information: If applicable, billing information such as credit card details or other payment data.

2. How We Use Your Information

We use the information we collect for the following purposes: 

Communication: To communicate with you regarding your appointments, updates, and any changes to our services.

3. Sharing Your Information

SMS consent and phone number will never be shared or sold to any third party or affiliate for marketing purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights

You have the following rights regarding your personal information:

Access: Request access to the information we have about you.

Correction: Request corrections to your information if it is inaccurate or incomplete.

Deletion: Request the deletion of your personal data, subject to applicable laws and regulations.

Objection: Object to certain uses of your data, such as direct marketing.

To exercise these rights, please contact us at 562-594-8831

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. We reserve the right to update this Privacy Policy at any time. 

We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

8. Verbal Consent for Receiving Text Messages

We comply with all applicable regulations, including the Telephone Consumer Protection Act (TCPA), to ensure individuals provide informed consent before receiving text messages from campaigns or organizations. When obtaining verbal consent to send text messages, the following steps are followed:

Clear Disclosure: The individual is informed that they are consenting to receive text messages from a specific campaign, organization, or business. This includes details about:

The purpose of the messages (e.g., appointment confirmations).

Messaging and data rates that may apply.

Active Agreement: The individual is asked to explicitly agree by verbally affirming their consent (e.g., "Yes, I agree to receive text messages").

Documentation: A record of the verbal consent is maintained, including the date, time, and context of the interaction (e.g., phone call).

Opt-Out Information: The individual is informed of their right to opt-out at any time by replying with a keyword like “STOP” or contacting the organization directly.

By obtaining and documenting verbal consent, we ensure compliance with legal requirements while respecting the rights and preferences of individuals

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at 562-594-8831. 

Effective 1/1/2024